Before you submit an enquiry, you may find the answer to your question in the care charges section of our website or information for adults already receiving care services.

Type of care account this enquiry relates to:

Before you submit a residential care payment enquiry, you may find what you need on our paying for care homes page, which includes a list of commonly asked questions.

Otherwise, start an enquiry below and we will respond as soon as possible.

Please note:  If your request is for a standing order form, the quickest way to set one up is to give your bank the following information:

• Account name: Liverpool City Council
• Sort code: 090720
• Account number: 06885438

Or you can complete the enquiry form to request one be posted out to you.

Start a residential care payment enquiry

Before you submit a non-residential care payment enquiry, you may find what you need on our paying for care and support at home page, which includes a list of commonly asked questions.

Otherwise, start an enquiry below and we will respond as soon as possible.

Please note:  If your request is for a standing order form, the quickest way to set one up is to give your bank the following information:

• Account name: Liverpool City Council
• Sort code: 090720
• Account number: 06885438

Or you can complete the enquiry form to request one be posted out to you.

Start a non-residential care payment enquiry

Before you submit a direct payments enquiry, you may find what you need on our direct payments page, which includes a list of commonly asked questions.

Otherwise, start an enquiry below and we will respond as soon as possible.

Start a direct payment enquiry