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Site Report

This tab shows accessibility issues, indicating problems for older users, people with disabilities or accessibility needs. Automated testing cannot detect all accessibility issues, so should be used alongside human testing.

LevelWCAG 2.1Section 508 - 2017Key
ALevel A, 15 issuesLevel A, 15 issuesCritical Pages with level A issues are unusable for some people
AALevel AA, 5 issuesLevel AA, 4 issuesVery Important Pages with level AA issues are very difficult to use
AAALevel AAA, 5 issuesLess Important Pages with level AAA issues can be difficult to use
PriorityDescription and URLGuideline and Line#Count

Level A

15 issues on 332 pages

Critical An element with role=menuitem must be contained in, or owned by, an element with role=menu or role=menubar HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 257 pages
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2Line 564 565
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-1Line 517 518
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-10Line 427 428
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-14Line 464 465
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-2Line 507 508
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-3Line 489 490
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-5Line 529 530
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=2-8Line 474 475
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3Line 527 528
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-1Line 369 370
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-2Line 384 385
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-3Line 374 375
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-4Line 379 380
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-5Line 379 380
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-6Line 369 370
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-7Line 374 375
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-8Line 374 375
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=3-9Line 374 375
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=10Line 372 373
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=6Line 360 361
This issue was found on another 237 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
CriticalAll fields in a group of input fields (for example phone numbers) need a label. WCAG 2.1 A F86 Section 508 (2017) A F86 2 pages
Add a label element or title attribute for each field, and if required, use CSS to hide the label from sighted users.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=0Line 240
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=1Line 240
CriticalDuplicate id - the same ID is used on more than one element. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 3 pages
`id=contact_name`.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page
Line 220 224 236
`id=contact_name`.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=BrlSckBONvE
Line 220 224 236
`id=contact_name`.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=o65FXJeHrHo
Line 220 224 236
CriticalEach a element must contain text or an img with an alt attribute. WCAG 2.1 A F89 Section 508 (2017) A F89 11 pages

A link name allows screen readers to voice what the links does. If there is no link text or the `alt` text is blank, screen readers have nothing to read, so read out the URL instead. To add a name do one of the following:

  • Add text between the a element start and end tags
  • Add an aria-label attribute
  • Add an aria-labelledby attribute
  • Add an img alt attribute if the link contains an img element
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?id=8kAlgu2_t5cLine 279 345
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=4-9Line 328 329
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7Line 347 355
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7&loboolean=1Line 347 355
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=1oej-2j5b68&familychannel=2Line 428
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=1oej-2j5b68&familychannel=2-8Line 428
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=4GtRsLBzNJg&localofferchannel=0Line 439 444
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=68TVObiahRs&localofferchannel=0Line 446 451 456 461 466 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=F3CBvlzftckLine 325 330 335 340 345 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=s2aQdsrDWrw&localofferchannel=0Line 415 420 425 430 435 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/workforce_development.pageLine 232 242
CriticalHTML form control has no label. WCAG 2.1 A F68 Section 508 (2017) A F68 2 pages

A label (or name) linked to the control allows screen readers to voice the label correctly when reading the control. To add a label do one of the following:

  • Use a label element with the for attribute set to the ID of the form control
  • Wrap a label element around the form control
  • Add a title attribute
  • Add an aria-label attribute
  • Add an aria-labelledby attribute
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=0Line 234 238 240
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=1Line 234 238 240
CriticalIdentify row and column headers in data tables using th elements, and mark layout tables with role=presentation. WCAG 2.1 A F91 Section 508 (2017) A F91 8 pages
Data tables allow screen reader users to understand column and row relationships. Layout tables read cells as a series of unrelated paragraphs with no tabular structure. Without TH or ROLE, screen readers apply heuristics to decide whether a table is a layout table or data table. These heuristics vary greatly between screen readers, and are affected by browser being used, window size, and font size (so the outcome is very unpredictable without TH or ROLE). If a data table has headers marked up using TD, then change these to TH. If a data table has no headers, add TH elements describing each row and/or column. If the table is only used for layout add role='presentation' to the TABLE element.

Impact on users:

  • JAWS Reading: Treats tables without TH and ROLE as layout tables if the table contains cells above or below certain pixel sizes. This measurement is affected by browser window size, browser font size, and the browser used.
  • NVDA Reading: Applies a 'layout table' heuristic to tables without TH and ROLE which varies depending on the browser used and on the window size in some circumstances.
  • VoiceOver Reading: Uses a sophisticated heuristic on tables without TH and ROLE, which is similar (but not identical) to the heuristic used by NVDA with Firefox.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3-2-3Line 351
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5-1Line 366
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5-5Line 317
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=4GtRsLBzNJg&localofferchannel=0Line 317
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=6aB5nF0vTDkLine 239 283
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=Cp7sV7OZYy4Line 235 256 282
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=FtWOqjuLBTsLine 241
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=gcH7nY5En2YLine 241
CriticalLink uses general text like 'Click Here' with no surrounding text explaining link purpose. WCAG 2.1 A F63 Section 508 (2017) A F63 1 pages
Screen reader users use text around links to help understand what the link does. If the link text is very general, and there's no surrounding text, there's no way to work out what the link does. Either use a descriptive link label (which helps all users) or add an aria-label to the link (which helps screen reader users).

Additional link text added with the TITLE attribute doesn't work in:

  • NVDA 2018.4 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.3 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.2 with IE11 (the link title isn't read when tabbing)
  • VoiceOver iOS 11.4 (the link title isn't read)
Link text: click here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.page
Line 718
CriticalNo space between attributes. HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4.1.1 4 pages
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/register.pageLine 228 228 228 228 228 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/sign_in.pageLine 227 227 227 229 229 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/sign_in.page?e=password.recoveryLine 228 228 230
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/sign_in.page?return=practitioner.page%3Fpractitionerchannel%3D0Line 227 227 227 229 229 ...
CriticalSome pages have the same title, so the title cannot be used to distinguish pages. WCAG 2.1 A F25 Section 508 (2017) A F25 203 pages
Change the title elements so they are unique for each page.
'Brokerage and Support with Finding Childcare | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?familychannel=0&id=zM6xMQwL4Ck.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?id=zM6xMQwL4Ck
Line 9
'How to get Support | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=1.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=1&loboolean=1
Line 9
'Travel and Transport | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=11.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=11&loboolean=1
Line 9
'Things to Do | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=7.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=12
Line 9
'Things to Do | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=7.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=12&loboolean=1
Line 9
'City Council & Health Services | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=13.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=13&loboolean=1
Line 9
'Early Years & Childcare | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=2.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=2&loboolean=1
Line 9
'SEND Support & EHCP | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3&loboolean=1
Line 9
'Health | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=4.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=4&loboolean=1
Line 9
'Get Involved | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5&loboolean=1
Line 9
'Young Adults (16 - 25) | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7&loboolean=1
Line 9
'Schools and Education | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=10.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=8
Line 9
'Schools and Education | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=10.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=8&loboolean=1
Line 9
'Social Care | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=9.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=9&loboolean=1
Line 9
'Family and Parenting Journey - Search Results | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=9.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.action?familychannel=9
Line 9
'Specialist Services - Search Results | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=10.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=10&loboolean=1
Line 9
'Personalisation & Personal Budgets - Search Results | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=6.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=6&loboolean=1
Line 9
'Free Early Learning and Childcare for 3 and 4 year olds | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=BrlSckBONvE&familychannel=2.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=BrlSckBONvE&familychannel=2-11
Line 9
'2 year old Early Years Funding | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&familychannel=2.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&familychannel=0
Line 9
'Log in | Liverpool Family Information & Support Directory' is also used on https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/sign_in.page?return=practitioner.page%3Fpractitionerchannel%3D0.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/sign_in.page
Line 9
This issue was found on another 183 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
CriticalThis button element is empty and has no accessible name. WCAG 2.1 A F68 Section 508 (2017) A F68 2 pages

A programmatically determined name allows screen readers to tell users what the control does. To add a name do one of the following:

  • Add text between the button start and end tags
  • Add a title attribute
  • Add an aria-label attribute
  • Add an aria-labelledby attribute
  • Add an img alt attribute if the button contains an img element
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=0Line 235
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=1Line 235
CriticalThis form control has a blank label or title. WCAG 2.1 A F68 Section 508 (2017) A F68 2 pages
Add descriptive text to the form control's label.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=0Line 234 238 240
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/coursebookings.page?protected_only=1Line 234 238 240
CriticalUse semantic markup like strong instead of using the CSS font-weight property. WCAG 2.1 A F2 Section 508 (2017) A F2 1 pages
Use the strong element instead of the span element for bold text.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.pageLine 654 662
Criticalalt text should not contain placeholders like 'picture' or 'spacer'. WCAG 2.1 A F30 Section 508 (2017) A F30 5 pages
For purely decorative images and spacers use alt='', for images of text use the text, and for other images use a description of the image.

Impact on users:

  • JAWS : Reads out placeholder text, instead of a useful image description.
  • NVDA : Reads out placeholder text, instead of a useful image description.
  • VoiceOver : Reads out placeholder text, instead of a useful image description.

alt='alt='
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=8-13
Line 330

alt='null'
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=5-10
Line 635

alt='null'
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=5-15
Line 523

alt='null'
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=4
Line 820

alt='null'
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=4-1
Line 535
Criticaliframe and frame elements must have a title attribute. WCAG 2.1 A 2.4.1 Section 508 (2017) A 2.4.1 8 pages
Add a title attribute or ARIA label to each iframe and frame element (e.g. title='Main Content'). Without a title some screen readers read out the frame filename, which is usually meaningless.

Impact on users:

  • VoiceOver macOS 10.14 Safari 13.0 macOS 10.14.6 Reading: Meaningless frame title read out.
  • VoiceOver macOS 10.13 Safari 12.1 macOS 10.13.6 Reading: Meaningless frame title read out.
  • VoiceOver macOS 10.12 Safari 10.1.2 macOS 10.12.6 Reading: Meaningless frame title read out.
  • VoiceOver macOS 10.11 Safari 9.1.2 macOS 10.11.6 Reading: Meaningless frame title like 'frame zero' read out.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3Line 432 434
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3&loboolean=1Line 432 434
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=4GtRsLBzNJg&localofferchannel=0Line 310
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=Cp7sV7OZYy4Line 277 279
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&familychannel=0Line 316
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&familychannel=2Line 316
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&familychannel=2&slaction=ADD&itemid=hxBEf1YLPsqAPhwaIybGFiZmG8AUeEk2L5ymXyXtqA$$Line 316
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=o65FXJeHrHo&localofferchannel=2Line 309
Criticalimg elements must have an alt attribute. WCAG 2.1 A F65 Section 508 (2017) A F65 7 pages
Add an alt attribute describing each image, which a screen reader voices instead of the image. Spacer images and purely decorative images should use alt="".

Impact on users:

  • NVDA 2019.2 Chrome 79 Windows 10 Reading: Image unlabeled.
  • NVDA 2019.2 FF68 Windows 10 Reading: Image ignored.
  • NVDA 2019.2 IE11 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 Chrome 73 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 FF60 Windows 10 Reading: Image ignored.
  • NVDA 2018.4 IE11 Windows 10 Reading: Image ignored.
  • JAWS 2019.1912.1 Chrome 79 Windows 10 Reading: Image unlabeled.
  • JAWS 2019.1912.1 FF68 Windows 10 Reading: Image ignored.
  • JAWS 2019.1912.1 IE11 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 Chrome 73 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 FF60 Windows 10 Reading: Image ignored.
  • JAWS 2018.1811.2 IE11 Windows 10 Reading: Image ignored.
  • VoiceOver macOS 10.14 Safari 13.0 macOS 10.14.6 Reading: Image filename read out.
  • VoiceOver macOS 10.13 Safari 12.1 macOS 10.13.6 Reading: Image filename read out.
  • VoiceOver macOS 10.12 Safari 10.1.2 macOS 10.12.6 Reading: Image filename read out.
  • VoiceOver iOS 12.4 Safari iOS 12.4 iOS 12.4.1 Touch: Image filename read out.
  • VoiceOver iOS 11.4 Safari iOS 11.4 iOS 11.4.1 Touch: Image filename read out.
  • VoiceOver iOS 10.3 Safari iOS 10.3 iOS 10.3 Touch: Image filename read out.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?familychannel=2&id=BPBacyO8uyILine 334 348 396
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?familychannel=2-3&id=BPBacyO8uyILine 334 348 396
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?familychannel=2-5&id=BPBacyO8uyILine 334 348 396
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?id=BPBacyO8uyILine 250 264 312
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=2-7Line 415
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=Cp7sV7OZYy4Line 249 271 289
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=esbtlN6Kjws&localofferchannel=10Line 338

Level AA

5 issues on 16 pages

Very ImportantBad value for attribute autocomplete. HTML5 WCAG 2.1 1.3.5 3 pages
The autocomplete attribute describes allowed values for input fields which lets the browser provide auto fill suggestions (e.g. your first name). This helps people who have difficulty typing and also lets assistive technologies add icons to indicate input type for people with cognitive issues.
`tel` is not allowed for this input type.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page
Line 224 228
`tel` is not allowed for this input type.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=BrlSckBONvE
Line 224 228
`tel` is not allowed for this input type.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=o65FXJeHrHo
Line 224 228
Very ImportantEnsure that text and background colors have enough contrast. WCAG 2.1 AA 1.4.3 Section 508 (2017) AA 1.4.3 1 pages

Some users find it hard to read light gray text on a white background, dark gray text on a black background and white text on a red background.

  • The contrast ratio should be 3.0 or more for 18 point text, or larger
  • The contrast ratio should be 3.0 or more for 14 point bold text, or larger
  • The contrast ratio should be 4.5 or more for all other text
The text color to background color contrast ratio is:
2.09 with color: rgb(255,255,255); background-color: rgb(91,192,222); font-size: 12.00pt; font-weight: 400.00;
1.68 with color: rgb(230,230,230); background-color: rgb(91,192,222); font-size: 12.00pt; font-weight: 700.00;
2.09 with color: rgb(209,70,0); background-color: rgb(204,153,255); font-size: 12.00pt; font-weight: 500.00;
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.page
Line 58 60 730
Very ImportantForm field labels should be unique on a page, or enclosed in a fieldset with a legend that makes the label unique. WCAG 2.1 AA 2.4.6 Section 508 (2017) AA 2.4.6 3 pages
When a form contains items with the same label, screen reader users find it difficult to tell them apart. Adding a fieldset with a legend differentiates the controls, because the legend text is announced along with the label text. For example:

            <legend> Gift wrapped: </legend>
            <label> Yes </label>
            <label> No </label>
            
<legend> Express delivery: </legend> <label> Yes </label> <label> No </label>
Label used: Your nameName `Your email addressEmail Address*`
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page
Line 220 224
Label used: Your nameName `Your email addressEmail Address*`
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=BrlSckBONvE
Line 220 224
Label used: Your nameName `Your email addressEmail Address*`
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/contact.page?id=o65FXJeHrHo
Line 220 224
Very ImportantHeadings should not be empty. WCAG 2.1 AA G130 Section 508 (2017) AA G130 11 pages
Add text to the heading, or alt text if the heading contains an image. Screen readers read out page headings, allowing users to quickly skip to a section, but some older screen readers do not ignore empty headings.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=0Line 306
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=2Line 419
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/help.pageLine 222 228
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5Line 377
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5&loboolean=1Line 377
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=68TVObiahRs&localofferchannel=0Line 327 329 340 341 342 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=vsLMiWZcRcQ&familychannel=2-2Line 408 410 420 421 435 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/whats_on.pageLine 215
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/whats_on.page?slaction=ADD&itemid=hls-qgJUGKBA7RY4kniquXk-sA_sPx3PoKHXuFEkkg$$Line 215
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/whats_on.page?slaction=ADD&itemid=q0zYCr1zmFEX_4TYcc_gs960Fvi1W026OVRLPHYzcw$$Line 215
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/whats_on.page?slaction=ADD&itemid=rjHkafwfeO0r9siaRr2n1bS3PZw1TtoAWBkhl0B27A$$Line 215
Very ImportantThe CSS outline or border style on this element makes it difficult or impossible to see the dotted link focus outline. WCAG 2.1 AA F78 Section 508 (2017) AA F78 1 pages
Change the style to avoid obscuring the focus outline around focusable elements.

Using a border or outline style that obscures the focus ring causes problems for keyboard-only users in:

  • Chrome (obscures the focus indicator on links, buttons, dropdowns and range controls)
  • Firefox (obscures the focus indicator on links)
  • Internet Explorer (obscures the focus indicator on links, buttons and range controls)
Internet Explorer does not support the `outline-offset:` property, so using this does not reliably avoid focus outline overlap.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/bootstrap.min.cssLine 668 826 991 1394

Level AAA

5 issues on 473 pages

Important Several links on a page share the same link text, but go to different destinations. WCAG 2.1 AAA 2.4.9 466 pages
Make the link text unique for each target, or add additional text using aria-label.

Additional link text added with the TITLE attribute doesn't work in:

  • NVDA 2018.4 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.3 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.2 with IE11 (the link title isn't read when tabbing)
  • VoiceOver iOS 11.4 (the link title isn't read)
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=0
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do Schools and Education
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=10
Line 224 227 244 248 308
Link text: Things to Do Schools and Education Schools and Education Things to Do 2 year old Early Years Funding
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=2
Line 224 227 244 248 315 ...
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=3
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=4
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=5
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=6
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=7
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=8
Line 224 227 244 248
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=9
Line 224 227 244 248
Link text: Things to Do Schools and Education How to get Support City Council &#38; Health Services Early Years &#38; Childcare
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=0
Line 218 221 230 231 232 ...
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=1
Line 218 221 238 242
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=13
Line 218 221 238 242
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=2
Line 218 221 238 242
Link text: Personalisation &#38; Personal Budgets Things to Do Schools and Education Personalisation &#38; Personal Budgets Schools and Education
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3
Line 218 221 235 238 331 ...
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=4
Line 218 221 238 242
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=5
Line 218 221 238 242
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7
Line 218 221 238 242
Link text: Things to Do Schools and Education Schools and Education Things to Do
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?familychannel=11
Line 220 223 240 244
Link text: Personal Budgets Personal Budgets Things to Do Schools and Education Schools and Education
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=6
Line 213 216 233 304 351 ...
This issue was found on another 446 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
ImportantAvoid specifying a new window as the target of a link with target=_blank. WCAG 2.1 AAA F22 347 pages
Displaying new windows without warning can be very confusing to non-sighted and mobile users. Some screen readers and mobile devices give very little indication a new tab or window has opened. If you cannot avoid displaying a new window, insert a warning into the link text like the following: "opens in a new window".
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=0Line 423 424 425
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=10Line 314 315 316 387 388 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=2Line 322 323 324 325 459 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=3Line 308 386
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=6Line 308 309 310 362 363 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=8Line 308 366
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=9Line 366 367
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/help.pageLine 224 224
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.pageLine 718 749 764 782 797 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=0Line 483 484 503 504 505 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=1Line 309 406
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=11Line 340
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=3Line 342
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=4Line 302 303 304 305 306 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7Line 309 310 311 312 313 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=8Line 310 370 370 370 436
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=9Line 302 357
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=10Line 407
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/results.page?localofferchannel=6Line 395
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/whats_on.pageLine 241 265 289
This issue was found on another 327 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
ImportantDon't use CSS animations or transitions in interactions without giving the user a way to turn them off. WCAG 2.1 2.3.3 6 pages
Use the @media (prefers-reduced-motion) media query to respect user preferences.
https://ehd.liverpool.gov.uk/apps/coursebookings/2/css/5dbbfe1ee4b0d1e39971c8dd.cssLine 874
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/authentication.min.cssLine 91
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/bootstrap.min.cssLine 317 667 823 1145 1175 ...
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/home.min.cssLine 185
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/landing.min.cssLine 184
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/assets/css/template.min.cssLine 88 116
ImportantEnsure that text and background colors have a 7:1 contrast ratio. WCAG 2.1 AAA 1.4.6 1 pages

Some users find it hard to read light gray text on a white background, dark gray text on a black background and white text on a red background.

Note: The default link color in IE11 has poor contrast on a white background. Fix by specifying a:link and a:visited colors in CSS.

  • The contrast ratio should be 4.5 or more for 18 point text, or larger
  • The contrast ratio should be 4.5 or more for 14 point bold text, or larger
  • The contrast ratio should be 7.0 or more for all other text
The text color to background color contrast ratio is:
5.67 with color: rgb(0,111,148); background-color: rgb(255,255,255); font-size: 14.40pt; font-weight: 500.00;
5.67 with color: rgb(0,111,148); background-color: rgb(255,255,255); font-size: 14.40pt; font-weight: 500.00;
5.67 with color: rgb(0,111,148); background-color: rgb(255,255,255); font-size: 14.40pt; font-weight: 500.00;
4.72 with color: rgb(64,64,64); background-color: rgb(204,153,255); font-size: 12.00pt; font-weight: 700.00;
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.page
Line 682 691 700 729
ImportantLink uses general text like 'Click Here' which doesn't explain link purpose. WCAG 2.1 AAA F84 9 pages
Screen reader users often tab from one link to the next, or use the 'Next Link' command. Moving between links labelled 'click here' sounds like 'Click here, tab, click here, tab, click here'. Change the link text, or add an aria-label, so the link makes sense when read without the surrounding text.

Additional link text added with the TITLE attribute doesn't work in:

  • NVDA 2018.4 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.3 with IE11 (the link title isn't read when tabbing)
  • NVDA 2016.2 with IE11 (the link title isn't read when tabbing)
  • VoiceOver iOS 11.4 (the link title isn't read)
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?id=9eiPi8ahics
Line 346
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/advice.page?id=XAy3YrdqC30
Line 223
Link text: click here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=9
Line 366
Link text: Here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/family.page?familychannel=9-3
Line 342
Link text: click here here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.page
Line 718 729
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7
Line 351
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=7&loboolean=1
Line 351
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/localoffer.page?localofferchannel=9-1
Line 372
Link text: here
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/service.page?id=NkTw4XqjR0k&localofferchannel=10
Line 338
Expand all 25 issues