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Site Report

This tab shows general usability issues, indicating navigation problems for all users.

StatusSummary
FailureUsability.gov Guidelines - Some pages violate these guidelines.
FailureW3C Best Practices - Some pages violate these guidelines.
SuccessReadability - No issues found.
PriorityDescription and URLGuideline and Line#Count

Priority 1

1 issues on 2 pages

CriticalHave a link labeled 'Home' on every page on the site, except for the home page. Usability.gov 5:1 2 pages
Many sites place the organization's logo on the top of every page and link it to the homepage. While many users expect logos are clickable, around 25% will not realize that links to the homepage. Therefore, include a link labeled 'Home' near the top of the page to help those users.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/Search/3571Line 1

Priority 2

6 issues on 120 pages

Very ImportantAvoid underlined text - people will click on it and think it's a broken link. Usability.gov 10:4 1 pages
Use something other than underlining for highlighting text, because it looks like a link, and users become frustrated when the "link" does not work.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Content/css?v=Gm88G5hZlQO1WP0x25XjYvypWYelXxgxldUCrn8tW0c1Line 110
Very ImportantKeep URLs shorter than 78 characters so they don't wrap when emailed. W3C 111 pages
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3670Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3903Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3918Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4077Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4401Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4740Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4755Line 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=DescendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=6&Column=OPR_NAME&Direction=AscendingLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/Search/3571Line 1
This issue was found on another 91 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantOmitting img width or height attributes makes the page layout jump about as images load. Usability.gov 14:3 W3C 117 pages
This makes the page very hard to read or click while it's loading. Fix by adding width and height attributes to the img tag matching the image dimensions. In responsive layouts, specifying width and height prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: img { max-width: 100%; height: auto }
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 24 269 286
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3670Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3903Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3918Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4077Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4401Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4740Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4755Line 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=DescendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_NAME&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_NAME&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_NAME&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_NAME&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=6&Column=OPR_NAME&Direction=AscendingLine 26 129 129
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LoginLine 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/Login/PreCreateLine 26
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/WcaHomeLine 26 111
This issue was found on another 97 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantProvide a search option on each page of content-rich web sites. Usability.gov 17:4 4 pages
A search option should be provided on all pages where it may be useful - users should not have to return to the homepage to conduct a search. Search engines can be helpful on content-rich web sites, but do not add value on other types of sites.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/Login/PasswordResetLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/WcaHomeLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 1
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Error?aspxerrorpath=/PAforLalpacLIVE/1/LicensingActPremises/Search/3571Line 1
Very ImportantThis page title is not unique. Each page should have a descriptive and meaningfully different title. Usability.gov 9:2 100 pages
Title refers to the text displayed on browser tabs, favorites, and in search engines results pages. If two or more pages have the same title, they cannot be differentiated by users or the Favorites capability of the browser.
'Licensing Act 2003 - Premises Licence Register as at 17:17 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/595
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/248		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:17 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/595
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3660		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3670		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:17 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/595
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3888		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3903		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3918		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4077		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4401		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:17 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/595
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4510		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4740		Line 10
'Licensing Act 2003 - Premises Licence Register as at 17:14 on 27 July 2022' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4755		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=Descending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=Ascending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=Descending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_NAME&Direction=Ascending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_NAME&Direction=Ascending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_NAME&Direction=Ascending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_NAME&Direction=Ascending		Line 10
'Public Register Premises Search' is also used on https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=6&Column=OPR_NAME&Direction=Ascending		Line 10
This issue was found on another 80 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantUse background images sparingly and make sure they are simple, especially behind text. Usability.gov 14:1 1 pages
Background images can make it difficult for users to read foreground text. A single, large, complex background image (including a picture) can substantially slow page download rates.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Content/css?v=Gm88G5hZlQO1WP0x25XjYvypWYelXxgxldUCrn8tW0c1Line 296

Priority 3

2 issues on 27 pages

ImportantUse at least a 12-point font on all web pages. Usability.gov 11:8 1 pages

For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point:

  • <p style="font-size: 11pt;" >
  • <p style="font-size: 15px;" >
  • <p style="font-size: small;" >
  • <font size="2" >
  • <font size="-1" >
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/Content/css?v=Gm88G5hZlQO1WP0x25XjYvypWYelXxgxldUCrn8tW0c1Line 249
ImportantUse option groups when a drop down list has more than 10 items. Usability.gov 13:12 26 pages
Group related options using optgroup elements.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 64
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?Column=OPR_PREM_ADDRESS&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=2&Column=OPR_PREM_ADDRESS&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=3&Column=OPR_PREM_ADDRESS&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=4&Column=OPR_PREM_ADDRESS&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=5&Column=OPR_PREM_ADDRESS&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=6&Column=OPR_NAME&Direction=AscendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search?page=6&Column=OPR_NAME&Direction=DescendingLine 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/Operator/Search/36Line 79
This issue was found on another 6 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.

Priority 4

1 issues on 1 pages

Less ImportantUse site maps for web sites that have many pages. Usability.gov 7:10 1 pages
Site maps provide an overview of the Web site. They may display the hierarchy of the Web site, may be designed to resemble a traditional table of contents, or may be a simple index.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/SearchLine 1

Priority 5

1 issues on 19 pages

Least ImportantCapitalize the first letter of the first word in lists. Usability.gov 12:9 19 pages
Only the first letter of the first word should be capitalized unless the item contains another word that would normally be capitalized.
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314/Detail?APP_ID=66965Line 81 82 83 84 85 ...
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/1314/Detail?LIC_ID=16740Line 81 82 83 84 85 ...
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3670/Detail?APP_ID=157560Line 81 82 83 84 85
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3670/Detail?LIC_ID=23702Line 81 82 83 84 85
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858/Detail?APP_ID=156804Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858/Detail?APP_ID=177078Line 81 82 83 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858/Detail?LIC_ID=24348Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3858/Detail?LIC_ID=26449Line 81 82 83 84
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3903/Detail?APP_ID=136690Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3903/Detail?LIC_ID=24483Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3918/Detail?APP_ID=137744Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/3918/Detail?LIC_ID=24954Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4077/Detail?APP_ID=145750Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4077/Detail?LIC_ID=24994Line 81
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4401/Detail?APP_ID=168071Line 81 82
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4740/Detail?APP_ID=187203Line 81 82
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4740/Detail?LIC_ID=26946Line 81 82
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4755/Detail?APP_ID=188332Line 81 82
https://licensing.liverpool.gov.uk/PAforLalpacLIVE/1/LicensingActPremises/Search/4755/Detail?LIC_ID=26992Line 81 82
Expand all 11 issues