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Site Report

This tab shows general usability issues, indicating navigation problems for all users.

StatusSummary
FailureUsability.gov Guidelines - Some pages violate these guidelines.
FailureW3C Best Practices - Some pages violate these guidelines.
SuccessReadability - No issues found.
PriorityDescription and URLGuideline and Line#Count

Priority 2

3 issues on 67 pages

Very ImportantAvoid underlined text - people will click on it and think it's a broken link. Usability.gov 10:4 2 pages
Use something other than underlining for highlighting text, because it looks like a link, and users become frustrated when the "link" does not work.
https://parking.liverpool.gov.uk/pcn/style/bootstrap.cssLine 2292
https://parking.liverpool.gov.uk/pcn/style/main.cssLine 60 69 233
Very ImportantKeep URLs shorter than 78 characters so they don't wrap when emailed. W3C 16 pages
https://parking.liverpool.gov.uk/Account/LoginPage/?returnUrl=/MailingList/SubscriptionsPageLine 1
https://parking.liverpool.gov.uk/DependencyHandler.axd?s=L2Fzc2V0cy9wbHVnaW5zL2Jvb3RzdHJhcC9qcy9ib290c3RyYXAuanM7L3NjcmlwdHMvYWxlcnQuanM7L3NjcmlwdHMvQ29udHJvbGxlcnMvc2l0ZUNvbnRyb2xsZXIuanM7L3NjcmlwdHMvY29va2llcy5qczsvU2NyaXB0cy9sY2MtZ2EtdHJhY2tpbmcuanM7L1NjcmlwdHMvcmVjaXRlLmpzOy9sY2MvanMvanF1ZXJ5Lm5pY2Utc2VsZWN0Lm1pbi5qczs&t=Javascript&cdv=951Line 1
https://parking.liverpool.gov.uk/DependencyHandler.axd?s=L2xjYy9jc3MvbGNjLmNzczs&t=Css&cdv=951Line 1
https://parking.liverpool.gov.uk/Scripts/govuk_publishing_components/components/step-by-step-nav.jsLine 1
https://parking.liverpool.gov.uk/Scripts/lib/es6-promise/dist/es6-promise.auto.min.jsLine 1
https://parking.liverpool.gov.uk/Scripts/lib/es6-promise/dist/es6-promise.min.jsLine 1
https://parking.liverpool.gov.uk/assets/plugins/bootstrap/css/bootstrap.min.cssLine 1
https://parking.liverpool.gov.uk/assets/plugins/font-awesome/css/font-awesome.cssLine 1
https://parking.liverpool.gov.uk/business/licences-and-permits/roads-and-highway-licences/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/public-rights-of-way/Line 1
https://parking.liverpool.gov.uk/pcn/images/Liverpool/keep_me_posted_os_down.pngLine 1
https://parking.liverpool.gov.uk/pcn/jscript/Liverpool/bootstrap-customisation.jsLine 1
Very ImportantOmitting img width or height attributes makes the page layout jump about as images load. Usability.gov 14:3 W3C 63 pages
This makes the page very hard to read or click while it's loading. Fix by adding width and height attributes to the img tag matching the image dimensions. In responsive layouts, specifying width and height prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: img { max-width: 100%; height: auto }
https://parking.liverpool.gov.uk/Line 87 337 338
https://parking.liverpool.gov.uk/Account/LoginPageLine 87 337 338
https://parking.liverpool.gov.uk/a-z/?letter=aLine 87 337 338
https://parking.liverpool.gov.uk/a-z/?letter=bLine 87 337 338
https://parking.liverpool.gov.uk/a-z/?letter=cLine 87 337 338
https://parking.liverpool.gov.uk/a-z/?letter=dLine 87 337 338
https://parking.liverpool.gov.uk/assets/images/logo_white_2x.pngLine 87 337 338
https://parking.liverpool.gov.uk/business/licences-and-permits/roads-and-highway-licences/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/find-parking/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-permits/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/public-rights-of-way/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/report-an-issue/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/winter-gritting/Line 87 337 338
https://parking.liverpool.gov.uk/pcn/Line 43 91 140
https://parking.liverpool.gov.uk/support/accessibility/Line 87 337 338
This issue was found on another 43 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.

Priority 3

2 issues on 67 pages

ImportantUse at least a 12-point font on all web pages. Usability.gov 11:8 4 pages

For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point:

  • <p style="font-size: 11pt;" >
  • <p style="font-size: 15px;" >
  • <p style="font-size: small;" >
  • <font size="2" >
  • <font size="-1" >
https://parking.liverpool.gov.uk/pcn/style/bootstrap-overrides.cssLine 295
https://parking.liverpool.gov.uk/pcn/style/bootstrap.cssLine 197 642 645 654 657 ...
https://parking.liverpool.gov.uk/pcn/style/liverpoolgov.cssLine 564 2005 2021 2309 2319 ...
https://parking.liverpool.gov.uk/pcn/style/main.cssLine 3 7 30 35 39 ...
ImportantUse link text between 3 and 100 characters so it's long enough to be understood, but avoids line wrapping. Usability.gov 10:11 63 pages
A single word text link may not give enough information about the link's destination. A link that is a full sentence is difficult to read quickly, particularly if it wraps to another line.
https://parking.liverpool.gov.uk/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/Account/LoginPageLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/a-z/?letter=aLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/a-z/?letter=bLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/a-z/?letter=cLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/a-z/?letter=dLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/assets/images/logo_white_2x.pngLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/business/licences-and-permits/roads-and-highway-licences/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/find-parking/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-permits/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/public-rights-of-way/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/report-an-issue/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/winter-gritting/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/pcn/Line 205 208 211 214 217 ...
https://parking.liverpool.gov.uk/support/accessibility/Line 281 282 283 284 285 ...
This issue was found on another 43 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Expand all 5 issues