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Site Report

This tab shows general usability issues, indicating navigation problems for all users.

StatusSummary
FailureUsability.gov Guidelines - Some pages violate these guidelines.
FailureW3C Best Practices - Some pages violate these guidelines.
SuccessReadability - No issues found.
PriorityDescription and URLGuideline and Line#Count

Priority 2

6 issues on 72 pages

Very ImportantAvoid underlined text - people will click on it and think it's a broken link. Usability.gov 10:4 2 pages
Use something other than underlining for highlighting text, because it looks like a link, and users become frustrated when the "link" does not work.
https://parking.liverpool.gov.uk/permits/styles/bootstrap.cssLine 2294
https://parking.liverpool.gov.uk/permits/styles/default.cssLine 116
Very ImportantKeep URLs shorter than 78 characters so they don't wrap when emailed. W3C 15 pages
https://parking.liverpool.gov.uk/Account/LoginPage/?returnUrl=/MailingList/SubscriptionsPageLine 1
https://parking.liverpool.gov.uk/DependencyHandler.axd?s=L2Fzc2V0cy9wbHVnaW5zL2Jvb3RzdHJhcC9qcy9ib290c3RyYXAuanM7L3NjcmlwdHMvYWxlcnQuanM7L3NjcmlwdHMvQ29udHJvbGxlcnMvc2l0ZUNvbnRyb2xsZXIuanM7L3NjcmlwdHMvY29va2llcy5qczsvU2NyaXB0cy9sY2MtZ2EtdHJhY2tpbmcuanM7L1NjcmlwdHMvcmVjaXRlLmpzOy9sY2MvanMvanF1ZXJ5Lm5pY2Utc2VsZWN0Lm1pbi5qczs&t=Javascript&cdv=951Line 1
https://parking.liverpool.gov.uk/DependencyHandler.axd?s=L2xjYy9jc3MvbGNjLmNzczs&t=Css&cdv=951Line 1
https://parking.liverpool.gov.uk/Scripts/govuk_publishing_components/components/step-by-step-nav.jsLine 1
https://parking.liverpool.gov.uk/Scripts/lib/es6-promise/dist/es6-promise.auto.min.jsLine 1
https://parking.liverpool.gov.uk/Scripts/lib/es6-promise/dist/es6-promise.min.jsLine 1
https://parking.liverpool.gov.uk/assets/plugins/bootstrap/css/bootstrap.min.cssLine 1
https://parking.liverpool.gov.uk/assets/plugins/font-awesome/css/font-awesome.cssLine 1
https://parking.liverpool.gov.uk/business/licences-and-permits/roads-and-highway-licences/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 1
https://parking.liverpool.gov.uk/parking-roads-and-travel/public-rights-of-way/Line 1
https://parking.liverpool.gov.uk/permits/styles/font/lccfontawesome-regular.woffLine 1
Very ImportantOmitting img width or height attributes makes the page layout jump about as images load. Usability.gov 14:3 W3C 69 pages
This makes the page very hard to read or click while it's loading. Fix by adding width and height attributes to the img tag matching the image dimensions. In responsive layouts, specifying width and height prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: img { max-width: 100%; height: auto }
https://parking.liverpool.gov.uk/Line 87 337 338
https://parking.liverpool.gov.uk/Account/LoginPageLine 87 337 338
https://parking.liverpool.gov.uk/assets/images/logo_white_2x.pngLine 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/find-parking/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-permits/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/report-an-issue/Line 87 337 338
https://parking.liverpool.gov.uk/parking-roads-and-travel/winter-gritting/Line 87 337 338
https://parking.liverpool.gov.uk/permits/Line 73 121
https://parking.liverpool.gov.uk/permits/Login.aspLine 57 105
https://parking.liverpool.gov.uk/permits/PECError.asp?ErrorMessage=MSG0169Line 57 105
https://parking.liverpool.gov.uk/scripts/bootstrap-customisation.jsLine 87 337 338
https://parking.liverpool.gov.uk/scripts/bootstrap-ie-fix.jsLine 87 337 338
https://parking.liverpool.gov.uk/scripts/jquery.jsLine 87 337 338
https://parking.liverpool.gov.uk/scripts/top-slide.jsLine 87 337 338
https://parking.liverpool.gov.uk/support/accessibility/Line 87 337 338
This issue was found on another 49 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantThe img width and height attributes don't match the actual image size. This means the image will be distorted or resize during loading. W3C 1 pages
Image https://parking.liverpool.gov.uk/permits/images/apply.jpg actual dimensions: 86 x 83 pixels.
https://parking.liverpool.gov.uk/permits/
Line 174 184 195 219 230 ...
Very ImportantThis page title is not unique. Each page should have a descriptive and meaningfully different title. Usability.gov 9:2 1 pages
Title refers to the text displayed on browser tabs, favorites, and in search engines results pages. If two or more pages have the same title, they cannot be differentiated by users or the Favorites capability of the browser.
' Liverpool || Permits ' is also used on https://parking.liverpool.gov.uk/permits/GroupSelection.asp
https://parking.liverpool.gov.uk/permits/Login.asp
Line 3 18
Very ImportantUse label elements for each data entry field to show what data is expected. Usability.gov 13:5 3 pages
Make sure each input field has an associated label describing the field.
https://parking.liverpool.gov.uk/permits/Line 90 125
https://parking.liverpool.gov.uk/permits/Login.aspLine 68 108 160 168
https://parking.liverpool.gov.uk/permits/PECError.asp?ErrorMessage=MSG0169Line 68 108 165 165 165 ...

Priority 3

3 issues on 73 pages

ImportantUse at least a 12-point font on all web pages. Usability.gov 11:8 4 pages

For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point:

  • <p style="font-size: 11pt;" >
  • <p style="font-size: 15px;" >
  • <p style="font-size: small;" >
  • <font size="2" >
  • <font size="-1" >
https://parking.liverpool.gov.uk/permits/styles/bootstrap-overrides.cssLine 295
https://parking.liverpool.gov.uk/permits/styles/bootstrap.cssLine 197 642 645 654 657 ...
https://parking.liverpool.gov.uk/permits/styles/default.cssLine 50 120 130 139 152 ...
https://parking.liverpool.gov.uk/permits/styles/liverpoolgov.cssLine 564 2005 2021 2309 2319 ...
ImportantUse bold text sparingly - for one or two words or a short phrase. Usability.gov 11:5 1 pages
Keep runs of bold text to less than 70 characters.
https://parking.liverpool.gov.uk/permits/PECError.asp?ErrorMessage=MSG0169Line 152
ImportantUse link text between 3 and 100 characters so it's long enough to be understood, but avoids line wrapping. Usability.gov 10:11 69 pages
A single word text link may not give enough information about the link's destination. A link that is a full sentence is difficult to read quickly, particularly if it wraps to another line.
https://parking.liverpool.gov.uk/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/Account/LoginPageLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/assets/images/logo_white_2x.pngLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/blue-badges-and-disabled-parking/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/find-parking/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/getting-around-liverpool/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-outside-your-home/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/parking-permits/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/report-an-issue/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/parking-roads-and-travel/winter-gritting/Line 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/permits/Line 248 251 254 257 260 ...
https://parking.liverpool.gov.uk/permits/Login.aspLine 195 196 197 198 199 ...
https://parking.liverpool.gov.uk/permits/PECError.asp?ErrorMessage=MSG0169Line 184 185 186 187 188 ...
https://parking.liverpool.gov.uk/scripts/bootstrap-customisation.jsLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/scripts/bootstrap-ie-fix.jsLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/scripts/jquery.jsLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/scripts/top-slide.jsLine 281 282 283 284 285 ...
https://parking.liverpool.gov.uk/support/accessibility/Line 281 282 283 284 285 ...
This issue was found on another 49 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.

Priority 4

1 issues on 1 pages

Less ImportantMake sure one radio button in a radio button group is always selected. If users can choose not to activate any of the radio button choices, provide a choice labeled 'None'. Usability.gov 13:23 1 pages
https://parking.liverpool.gov.uk/permits/PECError.asp?ErrorMessage=MSG0169Line 165 165 165 165 165
Expand all 10 issues