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Site Report

This tab shows general usability issues, indicating navigation problems for all users.

StatusSummary
FailureUsability.gov Guidelines - Some pages violate these guidelines.
FailureW3C Best Practices - Some pages violate these guidelines.
SuccessReadability - No issues found.
PriorityDescription and URLGuideline and Line#Count

Priority 2

9 issues on 56 pages

Very Important An active 'Home' link on the home page makes some users think that it's not the home page. Usability.gov 5:6 1 pages
https://www.readliverpool.co.uk/Line 89
Very ImportantAvoid underlined text - people will click on it and think it's a broken link. Usability.gov 10:4 3 pages
Use something other than underlining for highlighting text, because it looks like a link, and users become frustrated when the "link" does not work.
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9ib290c3RyYXAuY3NzOw&t=Css&cdv=968Line 433
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9ib290c3RyYXAuY3NzOy9jc3MvbGlicmFyaWVzLmNzczs&t=Css&cdv=968Line 433
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9kYXRlcGlja2VyLmNzczsvY3NzL2Jvb3RzdHJhcC5jc3M7L2Nzcy9saWJyYXJpZXMuY3NzOw&t=Css&cdv=968Line 492
Very ImportantKeep URLs shorter than 78 characters so they don't wrap when emailed. W3C 21 pages
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-android-device-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-ios-device-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-kindle-firehd-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-mac-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-pc-or-windows-8-device-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-android-device-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-ereader-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-ios-device-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-kindle-firehd-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-mac-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-pc-or-windows-8-device-for-ebooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-android-device-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-ereader-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-ios-device-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-kindle-firehd-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-mac-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-pc-or-windows-8-device-for-magazines/Line 1
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-kindle-fire-or-hd/Line 1
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-pc-or-windows-8-device/Line 1
This issue was found on another 1 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantOmitting img width or height attributes makes the page layout jump about as images load. Usability.gov 14:3 W3C 44 pages
This makes the page very hard to read or click while it's loading. Fix by adding width and height attributes to the img tag matching the image dimensions. In responsive layouts, specifying width and height prevents layout jumping because the browser can pre-calculate the final image size when CSS like this is used: img { max-width: 100%; height: auto }
https://www.readliverpool.co.uk/Line 237 257 277 297 321 ...
https://www.readliverpool.co.uk/ebooks/Line 224 238 252 266 304 ...
https://www.readliverpool.co.uk/help/contact-us/Line 185
https://www.readliverpool.co.uk/help/how-do-i/Line 183 192 201 210 219 ...
https://www.readliverpool.co.uk/help/how-do-i/borrowing-ebooks-and-audiobooks/Line 184 193 202 211 220 ...
https://www.readliverpool.co.uk/help/how-do-i/borrowing-magazines/Line 184 193 202 211 220 ...
https://www.readliverpool.co.uk/help/how-do-i/my-read-liverpool-account/Line 184 193 202 211 220 ...
https://www.readliverpool.co.uk/help/how-do-i/reference-sites/Line 184 193 202 208
https://www.readliverpool.co.uk/help/how-do-i/setting-up-a-computer-or-device/Line 184 193 202 211 217
https://www.readliverpool.co.uk/help/register-existing-card-holder/Line 182
https://www.readliverpool.co.uk/help/register-new-user/Line 182
https://www.readliverpool.co.uk/help/reset-password/Line 180
https://www.readliverpool.co.uk/help/reset-pin/Line 181
https://www.readliverpool.co.uk/help/set-up-guides/Line 194 203 212
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/Line 195 204 213 222 231
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/Line 195 204 213 222 231 ...
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/Line 195 204 213 222 231 ...
https://www.readliverpool.co.uk/help/set-up-my-device/Line 191 200 209 218 227 ...
https://www.readliverpool.co.uk/kids/Line 234 305 329 353 377 ...
https://www.readliverpool.co.uk/reference/Line 215 233 247 261 275 ...
This issue was found on another 24 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantProvide a search option on each page of content-rich web sites. Usability.gov 17:4 42 pages
A search option should be provided on all pages where it may be useful - users should not have to return to the homepage to conduct a search. Search engines can be helpful on content-rich web sites, but do not add value on other types of sites.
https://www.readliverpool.co.uk/Line 1
https://www.readliverpool.co.uk/ebooks/Line 1
https://www.readliverpool.co.uk/help/Line 1
https://www.readliverpool.co.uk/help/contact-us/Line 1
https://www.readliverpool.co.uk/help/how-do-i/Line 1
https://www.readliverpool.co.uk/help/how-do-i/reference-sites/Line 1
https://www.readliverpool.co.uk/help/register-existing-card-holder/Line 1
https://www.readliverpool.co.uk/help/register-new-user/Line 1
https://www.readliverpool.co.uk/help/reset-password/Line 1
https://www.readliverpool.co.uk/help/reset-pin/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/Line 1
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/Line 1
https://www.readliverpool.co.uk/help/set-up-my-device/Line 1
https://www.readliverpool.co.uk/kids/Line 1
https://www.readliverpool.co.uk/magazines/Line 1
https://www.readliverpool.co.uk/news/Line 1
https://www.readliverpool.co.uk/news/?tag=newsLine 1
https://www.readliverpool.co.uk/reference/Line 1
https://www.readliverpool.co.uk/register/Line 1
This issue was found on another 22 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantThis page title is not unique. Each page should have a descriptive and meaningfully different title. Usability.gov 9:2 1 pages
Title refers to the text displayed on browser tabs, favorites, and in search engines results pages. If two or more pages have the same title, they cannot be differentiated by users or the Favorites capability of the browser.
'Contact us - Read Liverpool ' is also used on https://www.readliverpool.co.uk/help/contact-us/
https://www.readliverpool.co.uk/help/how-do-i/contact-us/
Line 8
Very ImportantUse background images sparingly and make sure they are simple, especially behind text. Usability.gov 14:1 3 pages
Background images can make it difficult for users to read foreground text. A single, large, complex background image (including a picture) can substantially slow page download rates.
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9ib290c3RyYXAuY3NzOy9jc3MvbGlicmFyaWVzLmNzczs&t=Css&cdv=968Line 1360 1492
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9kYXRlcGlja2VyLmNzczsvY3NzL2Jvb3RzdHJhcC5jc3M7L2Nzcy9saWJyYXJpZXMuY3NzOw&t=Css&cdv=968Line 1419 1551
https://www.readliverpool.co.uk/css/libraries.css?v=2Line 1 523
Very ImportantUse label elements for each data entry field to show what data is expected. Usability.gov 13:5 51 pages
Make sure each input field has an associated label describing the field.
https://www.readliverpool.co.uk/Line 66
https://www.readliverpool.co.uk/accessibility/Line 75
https://www.readliverpool.co.uk/ebooks/Line 75
https://www.readliverpool.co.uk/help/Line 75
https://www.readliverpool.co.uk/help/contact-us/Line 75 239
https://www.readliverpool.co.uk/help/how-do-i/Line 75
https://www.readliverpool.co.uk/help/how-do-i/reference-sites/Line 75
https://www.readliverpool.co.uk/help/register-new-user/Line 75 291 295 301 307 ...
https://www.readliverpool.co.uk/help/reset-password/Line 75 197
https://www.readliverpool.co.uk/help/reset-pin/Line 206 226 230 236 240 ...
https://www.readliverpool.co.uk/help/set-up-guides/Line 75
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/Line 75
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/Line 75
https://www.readliverpool.co.uk/kids/Line 75
https://www.readliverpool.co.uk/magazines/Line 75
https://www.readliverpool.co.uk/news/Line 95
https://www.readliverpool.co.uk/news/?tag=newsLine 95
https://www.readliverpool.co.uk/reference/Line 75
https://www.readliverpool.co.uk/register/Line 75
https://www.readliverpool.co.uk/terms-and-conditions/Line 75
This issue was found on another 31 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Very ImportantUse text links rather than image links. In general, text links are more easily recognized as clickable. Usability.gov 10:6 16 pages
Text links usually download faster, are preferred by users, and should change colors after being selected. It is usually easier to convey a link's destination in text, rather than with the use of an image. Users often find it hard to tell which images are clickable without moving the cursor over them ('minesweeping'). Another benefit to using text links is that users with text-only and deactivated graphical browsers can see the navigation options.
https://www.readliverpool.co.uk/Line 222 242 262 282 306 ...
https://www.readliverpool.co.uk/ebooks/Line 216 230 244 258 296 ...
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-android-device-for-audiobooks/Line 230
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-ios-device-for-audiobooks/Line 230
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-audiobooks/set-up-my-kindle-firehd-for-audiobooks/Line 267
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-android-device-for-ebooks/Line 230 236
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-ios-device-for-ebooks/Line 269 276
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-ebooks-and-comics/set-up-my-kindle-firehd-for-ebooks/Line 306
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-android-device-for-magazines/Line 241 269
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-ios-device-for-magazines/Line 241 269
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-kindle-firehd-for-magazines/Line 241
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-mac-for-magazines/Line 271
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-pc-or-windows-8-device-for-magazines/Line 270
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-android/Line 256 314 378
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-ios/Line 295 388 420
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-macs/Line 410

Priority 3

5 issues on 15 pages

ImportantRadio buttons are easier to use than drop-downs when there are 6 choices or fewer. Usability.gov 13:9 2 pages
One usability study showed radio buttons give reliably better performance than drop-down lists for mutually exclusive selections. If screen space allows use radio buttons instead of lists/dropdowns with fewer than 7 items.
https://www.readliverpool.co.uk/help/contact-us/Line 239
https://www.readliverpool.co.uk/help/register-new-user/Line 325
ImportantUse at least a 12-point font on all web pages. Usability.gov 11:8 5 pages

For users over age 65, it may be better to use at least fourteen-point fonts. Never use less than nine-point font on a Web site. The following are all smaller than 12 point:

  • <p style="font-size: 11pt;" >
  • <p style="font-size: 15px;" >
  • <p style="font-size: small;" >
  • <font size="2" >
  • <font size="-1" >
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9ib290c3RyYXAuY3NzOw&t=Css&cdv=968Line 60 96 97 100 133 ...
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9ib290c3RyYXAuY3NzOy9jc3MvbGlicmFyaWVzLmNzczs&t=Css&cdv=968Line 60 96 97 100 133 ...
https://www.readliverpool.co.uk/DependencyHandler.axd?s=L2Nzcy9kYXRlcGlja2VyLmNzczsvY3NzL2Jvb3RzdHJhcC5jc3M7L2Nzcy9saWJyYXJpZXMuY3NzOw&t=Css&cdv=968Line 52 119 155 156 159 ...
https://www.readliverpool.co.uk/css/libraries.css?v=2Line 236 299 755
https://www.readliverpool.co.uk/css/uBlogsy.cssLine 29 30 31 32 36 ...
ImportantUse bold text sparingly - for one or two words or a short phrase. Usability.gov 11:5 7 pages
Keep runs of bold text to less than 70 characters.
https://www.readliverpool.co.uk/help/how-do-i/borrowing-magazines/Line 524
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-android-device-for-magazines/Line 229
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-ios-device-for-magazines/Line 229
https://www.readliverpool.co.uk/help/set-up-guides/set-up-for-magazines/set-up-my-kindle-firehd-for-magazines/Line 229
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-android/Line 342
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-ios/Line 352
https://www.readliverpool.co.uk/help/set-up-my-device/device-setup-kindle-fire-or-hd/Line 382
ImportantUse italic text sparingly - for one or two words or a short phrase. Usability.gov 11:10 1 pages
Keep runs of styled text to less than 70 characters. When used well, styled text draws attention to important words, but also decreases reading speed by almost twenty percent.
https://www.readliverpool.co.uk/help/how-do-i/my-read-liverpool-account/Line 345
ImportantUse link text between 3 and 100 characters so it's long enough to be understood, but avoids line wrapping. Usability.gov 10:11 1 pages
A single word text link may not give enough information about the link's destination. A link that is a full sentence is difficult to read quickly, particularly if it wraps to another line.
https://www.readliverpool.co.uk/help/register-new-user/Line 266

Priority 4

1 issues on 1 pages

Less ImportantUse site maps for web sites that have many pages. Usability.gov 7:10 1 pages
Site maps provide an overview of the Web site. They may display the hierarchy of the Web site, may be designed to resemble a traditional table of contents, or may be a simple index.
https://www.readliverpool.co.uk/Line 1

Priority 5

1 issues on 1 pages

Least ImportantCapitalize the first letter of the first word in lists. Usability.gov 12:9 1 pages
Only the first letter of the first word should be capitalized unless the item contains another word that would normally be capitalized.
https://www.readliverpool.co.uk/accessibility/Line 173 174 175 176 177
Expand all 16 issues