Site Report
This tab shows general usability issues, indicating navigation problems for all users.
| Status | Summary | | |
|---|
 | Usability.gov Guidelines - Some pages violate these guidelines. | | |
| W3C Best Practices - Some pages violate these guidelines. | | |
 | Readability - No issues found.
| | |
| Priority | Description and URL | Guideline and Line# | Count |
|---|
Priority 11 issues on 2 pages | |
 | Have a link labeled 'Home' on every page on the site, except for the home page. | Usability.gov 5:1 | 2 pages |
|
Many sites place the organization's logo on the top of every page and link it to the homepage.
While many users expect logos are clickable, around 25% will not realize that links to the homepage.
Therefore, include a link labeled 'Home' near the top of the page to help those users.
| | |
| https://lar.liverpool.gov.uk/building_control/building_applications/index.html | Line 1 | |
| https://lar.liverpool.gov.uk/registration/index.html | Line 1 | |
Priority 26 issues on 43 pages | |
 | Avoid underlined text - people will click on it and think it's a broken link. | Usability.gov 10:4 | 4 pages |
|
Use something other than underlining for highlighting text, because it looks like a link, and users become
frustrated when the "link" does not work.
| | |
| https://lar.liverpool.gov.uk/css/bootstrap.min.css | Line 525 | |
| https://lar.liverpool.gov.uk/css/button_dropdown.css | Line 37 | |
| https://lar.liverpool.gov.uk/css/smartadmin-production.css | Line 3121 | |
| https://lar.liverpool.gov.uk/css/your_style.css | Line 94 | |
| | Omitting img width or height attributes makes the page layout jump about as images load. | Usability.gov 14:3 W3C | 39 pages |
|
This makes the page very hard to read or click while it's loading.
Fix by adding width and height attributes to the img tag matching the image dimensions.
In responsive layouts, specifying width and height prevents layout jumping because the browser can
pre-calculate the final image size when CSS like this is used:
img { max-width: 100%; height: auto }
| | |
| https://lar.liverpool.gov.uk/ | Line 408 | |
| https://lar.liverpool.gov.uk/index.html?fa=forgot_password | Line 434 | |
| https://lar.liverpool.gov.uk/planning/index.html | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=164951 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=164956 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165287 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165290 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165369 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165420 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165433 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165439 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165674 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165690 | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplications | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getDeterminedWeeklyList | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getReceivedWeeklyList | Line 424 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=search | Line 424 | |
| https://lar.liverpool.gov.uk/registers/index.html | Line 424 | |
| https://lar.liverpool.gov.uk/registers/index.html?fa=licence_register | Line 424 | |
| https://lar.liverpool.gov.uk/registration/index.html | Line 434 594 653 | |
| This issue was found on another 19 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition. | | |
| | This page title is not unique. Each page should have a descriptive and meaningfully different title. | Usability.gov 9:2 | 1 pages |
|
Title refers to the text displayed on browser tabs, favorites, and in search engines results pages. If two or more pages have the same title, they cannot be differentiated by users or the Favorites capability of the browser.
| | |
| 'Liverpool | Liverpool City Council Login' is also used on https://lar.liverpool.gov.uk/
https://lar.liverpool.gov.uk/building_control/building_applications/index.html | Line 7 | |
| | Use background images sparingly and make sure they are simple, especially behind text. | Usability.gov 14:1 | 1 pages |
|
Background images can make it difficult for users to read foreground text. A single, large, complex background image (including a picture) can substantially slow page download rates.
| | |
| https://lar.liverpool.gov.uk/css/smartadmin-production.css | Line 2823 3159 3160 3228 | |
| | Use label elements for each data entry field to show what data is expected. | Usability.gov 13:5 | 3 pages |
|
Make sure each input field has an associated label describing the field.
| | |
| https://lar.liverpool.gov.uk/planning/index.html | Line 611 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplications | Line 604 | |
| https://lar.liverpool.gov.uk/registers/index.html?fa=licence_register | Line 675 686 699 706 718
...
| |
| | Use text links rather than image links. In general, text links are more easily recognized as clickable. | Usability.gov 10:6 | 4 pages |
|
Text links usually download faster, are preferred by users, and should change colors after being selected. It is usually easier to convey a link's destination in text, rather than with the use of an image.
Users often find it hard to tell which images are clickable without moving the cursor over them ('minesweeping').
Another benefit to using text links is that users with text-only and deactivated graphical browsers can see the navigation options.
| | |
| https://lar.liverpool.gov.uk/ | Line 408 | |
| https://lar.liverpool.gov.uk/building_control/building_applications/index.html | Line 434 | |
| https://lar.liverpool.gov.uk/index.html?fa=forgot_password | Line 434 | |
| https://lar.liverpool.gov.uk/registration/index.html | Line 434 | |
Priority 33 issues on 41 pages | |
 | Radio buttons are easier to use than drop-downs when there are 6 choices or fewer. | Usability.gov 13:9 | 3 pages |
|
One usability study showed radio buttons give reliably better performance than drop-down lists for mutually exclusive selections.
If screen space allows use radio buttons instead of lists/dropdowns with fewer than 7 items.
| | |
| https://lar.liverpool.gov.uk/planning/index.html | Line 611 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplications | Line 604 | |
| https://lar.liverpool.gov.uk/registers/index.html?fa=licence_register | Line 675 1256 1847 | |
| | Use at least a 12-point font on all web pages. | Usability.gov 11:8 | 36 pages |
|
For users over age 65, it may be better to use at least fourteen-point fonts.
Never use less than nine-point font on a Web site.
The following are all smaller than 12 point:
- <p style="font-size: 11pt;" >
- <p style="font-size: 15px;" >
- <p style="font-size: small;" >
- <font size="2" >
- <font size="-1" >
| | |
| https://lar.liverpool.gov.uk/css/bootstrap-switch.min.css | Line 22 | |
| https://lar.liverpool.gov.uk/css/bootstrap.min.css | Line 71 95 97 154 424
...
| |
| https://lar.liverpool.gov.uk/css/demo.css | Line 152 160 182 | |
| https://lar.liverpool.gov.uk/css/smartadmin-production.css | Line 14 22 32 41 144
...
| |
| https://lar.liverpool.gov.uk/css/smartadmin-skins.css | Line 152 549 938 951 | |
| https://lar.liverpool.gov.uk/css/sticky-footer.css | Line 20 | |
| https://lar.liverpool.gov.uk/css/your_style.css | Line 170 293 300 341 372
...
| |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=164951 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=164956 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165078 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165217 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165245 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165287 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165290 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165369 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165420 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165433 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165439 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165674 | Line 589 | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=getApplication&id=165690 | Line 589 | |
| This issue was found on another 16 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition. | | |
| | Use option groups when a drop down list has more than 10 items. | Usability.gov 13:12 | 2 pages |
|
Group related options using optgroup elements.
| | |
| https://lar.liverpool.gov.uk/planning/index.html?fa=search | Line 632 1034 | |
| https://lar.liverpool.gov.uk/registration/index.html | Line 528 | |
| Expand all 10 issues | | |