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Site Report

This tab shows accessibility issues, indicating problems for older users, people with disabilities or accessibility needs. Automated testing cannot detect all accessibility issues, so should be used alongside human testing.

LevelWCAG 2.1Section 508 - 2017Key
ALevel A, 8 issuesLevel A, 8 issuesCritical Pages with level A issues are unusable for some people
AALevel AA, 5 issuesLevel AA, 4 issuesVery Important Pages with level AA issues are very difficult to use
AAALevel AAA, 3 issuesLess Important Pages with level AAA issues can be difficult to use
PriorityDescription and URLGuideline and Line#Count

Level A

8 issues on 21 pages

Critical The aria-labelledby attribute must point to IDs of elements in the same document. HTML5 WCAG 2.1 A 1.3.1 Section 508 (2017) A 1.3.1 21 pages
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/Register
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChange
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_About
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_Contact
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndC
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/Register
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChange
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_Contact
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicy
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndC
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 87
This issue was found on another 1 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
CriticalAll fieldset elements should be labeled with legend elements. WCAG 2.1 A H71 Section 508 (2017) A H71 2 pages
The first child element inside a fieldset must be a legend element, which provides a label or description for the group. legend elements in other positions may be ignored.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChangeLine 178
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChangeLine 178
CriticalAn element with aria-hidden=true contains focusable content. WCAG 2.1 A 1.3.1 Section 508 (2017) A 1.3.1 20 pages
The hidden element and its contents are not voiced by a screen reader, but the contents contain an element with tabindex set or active a, button, input, select and textarea controls. The user can tab to these and hears only silence.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cyLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RegisterLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChangeLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AboutLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_ContactLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndCLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/enLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RegisterLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChangeLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AboutLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_ContactLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 78 92
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndCLine 78 92
CriticalIdentify row and column headers in data tables using th elements, and mark layout tables with role=presentation. WCAG 2.1 A F91 Section 508 (2017) A F91 21 pages
Data tables allow screen reader users to understand column and row relationships. Layout tables read cells as a series of unrelated paragraphs with no tabular structure. Without TH or ROLE, screen readers apply heuristics to decide whether a table is a layout table or data table. These heuristics vary greatly between screen readers, and are affected by browser being used, window size, and font size (so the outcome is very unpredictable without TH or ROLE). If a data table has headers marked up using TD, then change these to TH. If a data table has no headers, add TH elements describing each row and/or column. If the table is only used for layout add role='presentation' to the TABLE element.

Impact on users:

  • JAWS Reading: Treats tables without TH and ROLE as layout tables if the table contains cells above or below certain pixel sizes. This measurement is affected by browser window size, browser font size, and the browser used.
  • NVDA Reading: Applies a 'layout table' heuristic to tables without TH and ROLE which varies depending on the browser used and on the window size in some circumstances.
  • VoiceOver Reading: Uses a sophisticated heuristic on tables without TH and ROLE, which is similar (but not identical) to the heuristic used by NVDA with Firefox.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cyLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RegisterLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChangeLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AboutLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_ContactLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndCLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/enLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RegisterLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChangeLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AboutLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_ContactLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndCLine 82
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 94
This issue was found on another 1 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
CriticalRemoving the underline from links makes it hard for color-blind users to see them. WCAG 2.1 A F73 Section 508 (2017) A F73 1 pages
Remove the text-decoration:none property from your link styles, or add other style attributes in addition to color changes to make links visible without color vision.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 183 199 323
CriticalSome pages have the same title, so the title cannot be used to distinguish pages. WCAG 2.1 A F25 Section 508 (2017) A F25 13 pages
Change the title elements so they are unique for each page.
'Citizen Portal - Register an account ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/Register.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/Register
Line 5
'Citizen Portal - Forgot password ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChange.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChange
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_About
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_Contact
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_CookiesPolicy
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndC
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_Contact
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicy
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 5
'Citizen Portal - Site notice ' is also used on https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndC
Line 5
CriticalThe aria-labelledby attribute references a non-existent element ID. WCAG 2.1 A F68 Section 508 (2017) A F68 21 pages
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/Register
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChange
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_About
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_Contact
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndC
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/Register
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChange
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_About
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatement
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_Contact
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicy
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNotice
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndC
Line 73
One of these IDs wasn't found: messageModalLabel
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 87
This issue was found on another 1 pages. You can change the number of pages shown for each issue using the Options menu command in the desktop edition or the Edit Scan button in the OnDemand edition.
Criticalalt text should not contain placeholders like 'picture' or 'spacer'. WCAG 2.1 A F30 Section 508 (2017) A F30 1 pages
For purely decorative images and spacers use alt='', for images of text use the text, and for other images use a description of the image.

Impact on users:

  • JAWS : Reads out placeholder text, instead of a useful image description.
  • NVDA : Reads out placeholder text, instead of a useful image description.
  • VoiceOver : Reads out placeholder text, instead of a useful image description.

alt='200x50'
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 237

Level AA

5 issues on 22 pages

Very ImportantEnsure that text and background colors have enough contrast. WCAG 2.1 AA 1.4.3 Section 508 (2017) AA 1.4.3 1 pages

Some users find it hard to read light gray text on a white background, dark gray text on a black background and white text on a red background.

  • The contrast ratio should be 3.0 or more for 18 point text, or larger
  • The contrast ratio should be 3.0 or more for 14 point bold text, or larger
  • The contrast ratio should be 4.5 or more for all other text
The text color to background color contrast ratio is:
3.42 with color: rgb(255,255,255); background-color: rgb(47,150,180); font-size: 10.50pt; font-weight: 700.00;
3.42 with color: rgb(255,255,255); background-color: rgb(47,150,180); font-size: 10.50pt; font-weight: 400.00;
3.42 with color: rgb(255,255,255); background-color: rgb(47,150,180); font-size: 10.50pt; font-weight: 400.00;
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 319 322 323
Very ImportantHeadings should not be empty. WCAG 2.1 AA G130 Section 508 (2017) AA G130 20 pages
Add text to the heading, or alt text if the heading contains an image. Screen readers read out page headings, allowing users to quickly skip to a section, but some older screen readers do not ignore empty headings.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cyLine 228
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 228
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RegisterLine 732
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RequestPasswordChangeLine 206
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AboutLine 195
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 194
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_ContactLine 199
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 209
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 196
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Home/SiteNotice?key=SiteNotices_TAndCLine 196
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/enLine 223
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 223
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RegisterLine 724
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RequestPasswordChangeLine 206
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AboutLine 197
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 196
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_ContactLine 200
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 240
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_PrivacyNoticeLine 207
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_TAndCLine 204
Very ImportantProvide information about the general layout of a site using a site map or table of contents. WCAG 2.1 AA 2.4.5 Section 508 (2017) AA 2.4.5 1 pages
You should provide a link labeled 'Site Map' or 'Sitemap' or the equivalent in your language, on every page.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 1
Very ImportantThe CSS outline or border style on this element makes it difficult or impossible to see the dotted link focus outline. WCAG 2.1 AA F78 Section 508 (2017) AA F78 1 pages
Change the style to avoid obscuring the focus outline around focusable elements.

Using a border or outline style that obscures the focus ring causes problems for keyboard-only users in:

  • Chrome (obscures the focus indicator on links, buttons, dropdowns and range controls)
  • Firefox (obscures the focus indicator on links)
  • Internet Explorer (obscures the focus indicator on links, buttons and range controls)
Internet Explorer does not support the `outline-offset:` property, so using this does not reliably avoid focus outline overlap.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/Content/portals?v=8QvuL3v2MomMF2K4mnsPYpXXhz8mQ9rwTFSeWJlq-2s1Line 13
Very ImportantUser interface controls must have a contrast ratio of at least 3:1 against adjacent colors. WCAG 2.1 1.4.11 1 pages
If the control has a visible edge, make sure this has sufficient contrast against the area outside the control.
The contrast ratio between the control edge and surrounding area is: 1.61
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
Line 168

Level AAA

3 issues on 9 pages

ImportantAvoid specifying a new window as the target of a link with target=_blank. WCAG 2.1 AAA F22 8 pages
Displaying new windows without warning can be very confusing to non-sighted and mobile users. Some screen readers and mobile devices give very little indication a new tab or window has opened. If you cannot avoid displaying a new window, insert a warning into the link text like the following: "opens in a new window".
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/cy/Account/RegisterLine 346
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/enLine 213
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 213
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Account/RegisterLine 338
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AboutLine 181 183
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_AccessibilityStatementLine 181
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en/Home/SiteNotice?key=SiteNotices_CookiesPolicyLine 185 190 219 221
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2FLine 199
ImportantDon't use CSS animations or transitions in interactions without giving the user a way to turn them off. WCAG 2.1 2.3.3 1 pages
Use the @media (prefers-reduced-motion) media query to respect user preferences.
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/Content/portals?v=8QvuL3v2MomMF2K4mnsPYpXXhz8mQ9rwTFSeWJlq-2s1Line 24 289 290 291 296 ...
ImportantEnsure that text and background colors have a 7:1 contrast ratio. WCAG 2.1 AAA 1.4.6 1 pages

Some users find it hard to read light gray text on a white background, dark gray text on a black background and white text on a red background.

Note: The default link color in IE11 has poor contrast on a white background. Fix by specifying a:link and a:visited colors in CSS.

  • The contrast ratio should be 4.5 or more for 18 point text, or larger
  • The contrast ratio should be 4.5 or more for 14 point bold text, or larger
  • The contrast ratio should be 7.0 or more for all other text
The text color to background color contrast ratio is:
4.61 with color: rgb(117,117,117); background-color: rgb(255,255,255); font-size: 10.67pt; font-weight: 700.00;
5.41 with color: rgb(102,102,102); background-color: rgb(248,248,248); font-size: 10.50pt; font-weight: 400.00;
5.41 with color: rgb(102,102,102); background-color: rgb(248,248,248); font-size: 10.50pt; font-weight: 400.00;
5.41 with color: rgb(102,102,102); background-color: rgb(248,248,248); font-size: 10.50pt; font-weight: 400.00;
6.81 with color: rgb(0,79,186); background-color: rgb(245,245,245); font-size: 10.50pt; font-weight: 700.00;
https://emsonline.liverpool.gov.uk/CitizenPortal_LIVE/en?ReturnUrl=%2FCitizenPortal_LIVE%2F
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